flexidev.app

Doserra Privacy Policy

Last updated: 30 September 2026

This policy explains how Doserra (Medication Reminder: Doserra on the App Store) for iPhone, iPad and Apple Watch handles information about you.

Who is responsible

The controller of personal data for Doserra is Flexisoft, based in Gdynia, Poland, the developer listed as the seller of Doserra. Contact: info@flexisoft.pl.

In short

  • What you create in Doserra stays on your device. We never receive it.
  • Doserra has no account, no sign-in, no ads and no analytics.
  • Purchases are handled by Apple; we use RevenueCat only to confirm what you have bought.
  • We do not sell your information or use it to track you.

What the app stores

Doserra stores the following only on your device:

  • your medicines, doses and schedules, and the doses you confirm or skip
  • stock levels and refill settings
  • profiles you create for people you care for in Caregiver mode, with their medicines and schedules
  • your settings

Information about medicines is health information and is sensitive. It stays on your device: Doserra does not send it to us or to anyone else, and we have no way to see it.

Apple Watch, widgets and Live Activities show your next dose using data from the app on your own devices; nothing is sent to us.

Permissions

Doserra asks for a permission only when you use the feature that needs it, and works without the ones you decline. You can change them at any time in Settings.

  • Notifications (including Time Sensitive) - for dose reminders, which can break through a Focus mode so a dose is not missed.
  • Camera (optional) - to read the name and dose of a medicine from its packaging or blister. Text recognition runs on your device and the image is not uploaded. You can also pick an existing photo; the app only receives the photo you choose.

PDF reports

You can create a PDF report of your dose history. It is generated on your device, and you decide whether and with whom to share it, for example with your doctor, using the iOS share sheet.

Purchases and subscriptions

Some features are available through optional in-app purchases or subscriptions. Payments are handled entirely by Apple through your Apple Account, under Apple's own terms and privacy policy. We never receive your name, email address, Apple Account details or payment information from Apple.

To check which purchases are active, restore them on another device and unlock the right features, Doserra uses RevenueCat (RevenueCat, Inc., USA), which processes purchase data on our behalf. When the app starts, and when you view, buy or restore a purchase, RevenueCat receives:

  • a random identifier created by the app, which is not linked to your name, email address or Apple Account;
  • your purchase and subscription history for this app: product, dates, price, currency, store country and Apple transaction identifiers;
  • basic technical information: app version, operating system version, device model, language and the IP address of the connection.

We use this only to provide the purchases you have made (Article 6(1)(b) GDPR, performance of a contract), never for advertising or tracking. RevenueCat keeps it for as long as needed to provide and verify your purchases and to meet our accounting obligations. RevenueCat is based in the United States; the transfer is covered by the safeguards in RevenueCat's data processing terms, such as the European Commission's Standard Contractual Clauses. See RevenueCat's privacy policy.

What we don't do

  • No advertising and no ad networks.
  • No analytics, telemetry or crash-reporting services.
  • No tracking across other companies' apps or websites, and no request for tracking permission.
  • No account or sign-in.
  • We do not sell or share your information.

Keeping and deleting your data

What you create in Doserra stays on your device until you delete it in the app or delete the app. It is also included in your device backups, such as iCloud Backup, if you have them turned on; those are managed by Apple under your Apple Account.

Children

Doserra does not send the content you create to us, so it does not collect personal information from anyone, including children. If you believe a child has contacted us and shared personal information, email us and we will delete it.

Your rights

Under the GDPR you have the right to access, correct and delete your personal data, to restrict or object to its processing, and to data portability. Email us and we will respond within one month.

Because the content you create in Doserra stays on your device, you control it directly and we hold no copy of it to access or delete. For the purchase data processed by RevenueCat, the identifier is random, so we may ask for the transaction details from your Apple purchase receipt to find your records.

You also have the right to lodge a complaint with the Polish supervisory authority, the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych, ul. Stawki 2, 00-193 Warszawa, uodo.gov.pl), or with the data protection authority in your own country.

If you contact us

If you email us, we use your email address and message only to reply and provide support (Article 6(1)(f) GDPR, our legitimate interest in answering you), and keep the correspondence for as long as needed to handle your request and any follow-up.

Not medical advice

Doserra does not replace medical advice, diagnosis or treatment.

Changes to this policy

If Doserra starts handling data differently, we will update this page and the date at the top before the change reaches the App Store.

Contact

Questions about privacy in Doserra: info@flexisoft.pl.